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Legal

Privacy Policy

Last updated: June 2026

1. Data Controller

OPGOLDAS SAS, operator of the alkymity.com website, with address at Av. Marchena #36 y Adolfo Hanny, Barrio Pelican Bay, Santa Cruz, Galápagos Islands, Ecuador, is responsible for the processing of your personal data.

2. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, phone number, and any other information you voluntarily provide through our contact or registration forms.
  • Payment Data: Billing and payment information processed through secure third-party platforms such as Stripe, PayPal, and Kushki. Alkymity does not store complete credit card information.
  • Usage Data: Information about how you interact with our website, including pages visited, browsing time, and preferences, collected through cookies and similar technologies.

3. How We Use Your Information

We use the collected information to: process reservations and payments, communicate with you about our services and promotions, improve our website and services, comply with applicable legal obligations, and send marketing communications (with your prior consent).

4. Third-Party Services

To operate our services, we work with the following external providers who may process your data:

  • FITCO: Class and reservation management platform.
  • Stripe, PayPal, Kushki: Secure payment processing.
  • Google Analytics: Web traffic and user behavior analysis.

Each of these providers has its own privacy policies and security measures. We recommend reviewing them to understand how they handle your information.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period. Payment data is retained according to the requirements of the processing platforms and applicable tax regulations.

6. User Rights

In accordance with Ecuadorian personal data protection legislation, you have the right to:

  • Access your personal data.
  • Request rectification of inaccurate data.
  • Request deletion of your data.
  • Object to the processing of your data.
  • Request data portability.

7. Security

We implement technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Cookies

Our website uses cookies and similar technologies to improve the browsing experience and analyze traffic. You can configure your browser to reject cookies, although this may affect the functionality of certain parts of the site.

9. Contact

To exercise your rights or make inquiries about this Privacy Policy, please contact us at: [email protected]